The Company
A well-established and successful family-owned manufacturing business, known for their high-quality products and outstanding customer service, is expanding due to continued growth. They are now looking for a dedicated and experienced individual to join their team as a Customer Service/Internal Sales Administrator.
The Role
In this role, you’ll be involved in every stage of the sales process, from handling initial inquiries to processing orders and ensuring timely dispatch. You’ll manage a warm desk, providing detailed product information and availability to both current and potential clients.
Key Responsibilities

• Take ownership of customer queries, providing timely updates and resolving any issues
• Troubleshoot and address customer concerns effectively
• Assist with inventory management to ensure customer needs are met
• Accurately enter customer orders, invoices, and returns data
• Demonstrate strong database management skills, with experience using SAP being highly desirable

What We’re Looking For

• Proven experience in a customer service role
• Experience in manufacturing or with technical products is a strong advantage
• Excellent time management and organizational skills
• Strong decision-making ability with a keen eye for detail
• Self-motivated, proactive, and a positive team player

How to Apply
To apply, click “Apply Now” or reach out to [email protected] or [email protected] referencing #1557359D.
We look forward to hearing from you!