The Company:
Recognised as a strong industry leader and viewed as one of the fastest-growing business in their sector; this organisation pride themselves on the service they deliver and the staff they employ.  Due to continued growth they are seeking a suitably experienced and committed candidate to become an integral part of their team in this newly created role.

The Position:
Working closely with the Office Manager, you will be responsible for providing support to the Customer Service / Administration team as well as problem solving issues and managing escalated matters.   

The Responsibilities:

• Provide exceptional phone based customer service
• Oversee a small team ensuring work is completed
• Reviewing work and providing support and training to the team
• Assist in processing job orders and customer requests
• Managing customer contracts and updating files
• Extensive report preparation and managment of Excel spreadsheets.  
• Other duties as required

The Requirements:

• Proven experience in a similar role
• Intermediate MS Office Skills
• Excellent organisational and problem-solving skills
• High attention to detail

The Process:
To apply for this role please press the ‘Apply Now’ or for further information please contact Linda on 03 9553 4436 or email [email protected]  
REF:  1582353