The Company:
This HVAC industry leader is rapidly emerging as a major player. Their dynamic approach and dedication to exceptional service have fueled their growth and success. Our client understands the value of having team members who know the field from the ground up. That’s why they are looking for a talented individual who has experience as a service technician and is now ready to leverage their skills in an administrative office role.

The Role:
Working within this crucial role you will be responsible for assisting in the scheduling and service of work, providing customer service, and managing the administration processes.
Are you a skilled service technician with a construction background, ready to bring your expertise to an office-based position? 

The Duties:
Some of your actual responsibilities will include; 

• Scheduling & Coordination: Assist the Scheduler to schedule service requests for installations, maintenance and repairs
• Project Management Support: Maintain accurate record of all service jobs, warranty lodging and service.
• Administrative Support: Administration of emails, lodging warranties, printing orders and general data entry.
• Communication: Maintain strong relationships with customers
• Problem Solving: Use your field experience to anticipate potential issues and create proactive solutions to enhance efficiency

What We’re Looking For:

• Experience in Construction: Hands-on experience as a service technician, with a strong understanding of construction workflows.
• Administrative Skills: Strong organizational skills and experience with documentation, filing, and record-keeping.
• Scheduling Expertise: Proven ability to manage and coordinate complex schedules in a fast-paced environment.
• Great Communicator: Excellent communication and interpersonal skills to keep all stakeholders aligned and informed.

What You’ll Gain:

• The opportunity to transition into a new role while continuing to apply your valuable field experience
• A supportive team environment where your skills and insights are appreciated
• The chance to be part of a company that values efficiency, teamwork, and industry expertise

The Process: 
To Apply for this position click the apply now button! 
Call Chelsey or Alexis for more information 03 9553 4436, quote Reference Number: 1551244